General Billing & Payment Questions
- How do I see my facility statement?
- What are my payment options?
- What is a Technology Fee?
- I've traditionally paid with a check. Why am I now receiving an email about online payments?
- On which days can I schedule my autopay?
- Is there a fee for automatic payments using a credit or debit card?
Setting up and Editing my Billing & Payments
Billing & Payment Issues
- Billing Statement Access Issues Troubleshooting Guide
- My account displays a credit. How can I obtain it?
- The dates on my statement aren't accurate and there's a mismatch. Who can address this?
- Who should I reach out to if the facility hasn't credited my payment?
- Whom do I contact if my card is declined?
- I've been billed incorrectly. What should I do?