Billing & Payment Issues
- Billing Statement Access Issues Troubleshooting Guide
- My account displays a credit. How can I obtain it?
- The dates on my statement aren't accurate and there's a mismatch. Who can address this?
- Who should I reach out to if the facility hasn't credited my payment?
- Whom do I contact if my card is declined?
- I've been billed incorrectly. What should I do?