General Billing & Payment Questions
Our most frequently asked questions about your bills and making payments.
- How do I see my facility statement?
- What are my payment options?
- What is a Technology Fee?
- I've traditionally paid with a check. Why am I now receiving an email about online payments?
- On which days can I schedule my autopay?
- Is there a fee for automatic payments using a credit or debit card?
- How can I view my previous payments?
- The bank name on a transaction doesn't match my bank's name. Why am I seeing this discrepancy?
- Is my credit card information safe with you?
- Can I pay over the phone to a TransactCare support member?
- What is an ACH?