In compliance with HIPAA regulations, each resident is allocated a distinct online account to access their statements and process payments. While individual accounts are a necessity, there is flexibility for caretakers or guardians: you can manage multiple residents using a singular username and password.
After you’ve added an additional resident to your existing login, you’ll be able to seamlessly switch between profiles to view statements and handle payments. Should you need assistance in setting this up or have further questions, our support team is here to guide you.