If you’ve recently submitted a support ticket, you might receive a call from our TransactCare support team to address your concerns. Always verify that the number matches 888-804-5840 and that the caller ID displays “TransactCare.” While we do occasionally reach out via phone, email is our primary mode of communication for support to ensure timely responses. If in doubt, always exercise caution and feel free to contact us directly through our official channels for verification.